Refunds

Refund Policy

Last updated: July 15, 2026

At Tasky, we want to ensure a transparent and compliant experience for all our users. Our order, billing, and payment processes are conducted by our online reseller and Merchant of Record, Paddle.com.

Consequently, all refund requests, billing inquiries, and cancellations are handled in accordance with Paddle's standard policies and terms.

1. 14-Day Right to Cancel (Refund Eligibility)

Initial Purchase: If you are a consumer residing in the European Union, European Economic Area, United Kingdom, or Switzerland, you have a statutory 14-day right to cancel your subscription and receive a full refund without giving any reason.

  • Scope: This right to cancel and receive a refund applies strictly to the initial subscription purchase (the first billing cycle). It does not apply to subsequent automatic renewals.
  • Other Regions & Discretionary Refunds: For users in other territories, or for requests outside the statutory scope, refund requests are reviewed on a case-by-case basis and issued at the sole discretion of Paddle.

2. How to Request a Refund or Cancel

Because Paddle is the Merchant of Record, they handle all payment support and refund processing directly:

  • Direct Support: To cancel your subscription, update your billing info, or request a refund, please visit paddle.net or contact the Paddle Support Team directly.
  • Contacting Us First: You can also contact us at support@taskytodo.com for any service-related issues, and we will assist you in coordinating with Paddle to resolve your request.

3. Cancellations

You can cancel your subscription at any time. To prevent your payment method from being charged for the next billing period, please ensure you cancel your subscription at least 48 hours before your next scheduled renewal date. Upon cancellation, your plan will remain active until the end of your current paid billing cycle.

4. Contact Details

  • Payment Partner: Paddle.com Market Limited (One New Change, London, EC4M 9AF, United Kingdom)
  • Product Support: support@taskytodo.com | https://www.taskytodo.com